No more dealing with Montreal traffic!

 

Located less than 30 minutes from: Vaudreuil, Pointe-des-Cascades, Pincourt, Ile Perrot, Les Cèdres, Les Coteaux, Coteau-du-Lac, Valleyfield, Beauharnois, Ste-Martine, and 40 minutes from St-Lazare, Hudson, Chateauguay and Mercier, The SH Group has been a leader in innovative graphic technology and architectural display components since 1975, working all the time to designs and fabricate creative projects for renowned international clients.

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Join an ultra-modern company employing a young and dynamic team. Our 48-year-old company is still expanding and developing a vibrant employee advancement plan, meaning there is plenty of opportunity to learn, grow and move up in the company.

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Our Values: CREATIVITY, CLARITY, RESPECT, EFFICIENCY, COLLABORATION.

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In collaboration with the sales and administration department, the customer service/data entry coordinator will process and coordinate purchase orders of our corporate clients from beginning to end. This position is great for someone who enjoys multi-tasking and variety at work. 

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RESPONSIBILITIES

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• Receive and process all incoming customer requests (phone and emails)

• Receive and process all new orders

• Create sales orders in our ERP Next

• Open projects in ERP

• Create work orders and assign to respective colleagues

• Process clients deposits & credit card payments 

• Create Proforma invoices (when needed)

• Obtain and validate shipping information form from clients

• Prepare delivery notes (packing slips) and assign to shipping

• When required, book transport and coordinate installation dates

• Provide client with tracking numbers and shipping information

• Invoice and close projects

• All other tasks related to customer service

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SKILLS

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• Excellent communication and interpersonal skills

• Excellent computer skills – Office suite: Excel, word, power point, ERP systems

• Strong administrative with attention to detail (data entry, order processing)

• Speaks English (French an asset)

• Time management/organization skills 

• Calm person who doesn’t get overwhelmed with multi-tasking

• Critical thinking and problem-solving skills, can easily identify priorities

• A doer, prompt and efficient

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EDUCATION

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•  Vocational, DEP, Certificate, AEC, CEGEP in administration or sales or business or accountings or marketing; or equivalent experience.

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EXPERIENCE

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• 3 years minimum work experience as a customer service and/or order entry position.

• Knowledge of commercial millwork fabrication or experience with products and services of corporate manufacturers or distributors

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Job Type: Full-time, Permanent

 

 

Job Location: On Site

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FULL BENEFITS

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• Casual dress

• Company events

• Dental care

• Disability insurance

• Employee assistance program

• Extended health care

• Flexible schedule

• Life insurance

• On-site parking

• Paid time off

• RRSP match

• Vision care

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SCHEDULE

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• 8 hour shift

• Day shift

• Monday to Friday

• No weekends

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Only selected candidates for interview will be contacted.

 

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